Here is the frequently asked questions from Lexia-3 PP2000 at www.eobdtool.co.uk. Hope this help you all.
Compatible device for the FAQ:
Q1: when install Lexia-3 Diagbox software, error message reading “ERROR Lexia: error during installation of Lexia. You have to reactivate to restart the installation.”
A1: Your computer system isn’t compatible with the software; please use Windows XP operation system.
Q2: Does Lexia test the tire pressure?
A2: If your car has Tire pressure control unit, lexia-3 can test the tire pressure.
Q3-1: after plug the USB cable to the Lexia 3 (item NO. SP08-C), the indicator lights flash and off, off and flash, not stable.
A3-1: Is the USB cable also connected with the car? Check whether the USB cable is not connected well with the computer.
Q3-2: yes, I do. I try on several cars, still does not work.
A3-2: try to use another USB cable, if it will not work either, contact us, maybe it needs to return to us for check.
Q4: Does Lexia-3 work with Peugeot 308?
A4: Yes, it does, but which year of your Peugeot 308? Lexia-3 PP2000 works with Peugeot 308 from 1996 to 2008.
Q5: Can Lexia-3 (item NO: SP08-C) work with Peugeot Partner Tepee B9 2011 diesel car?
A5: this car model is included in the supported carlist, so far no users feedback this car is not supported.
Q6: is PPS compatible with Peugeot 307 HDI?
A6: PPS2000 work with Peugeot 307, but it is not compatible with Hybrid Diesel Peugeot only with the gasoline car.
Q7: Can Lexia-3 PP2000 (item NO. SP08-C) work with Peugeot 407 2005, after install the NEW DPF, can I reset DPF counter? After Eolys is full, can I reset Eolys counter?
A7: PP2000 supports Peugeot 407 2005, but the DPF and Eolys are truck or diesel car systems, we haven’t tested it.
Q8: Would you please store the software lexia3 pp2000 and diagbox6.01 in one CD?
A8: No, they are not allowed to store in one CD, they have to be stored them in two different CD, otherwise the software installation will get errors.
Q9: During the installation of Lexia-3, I got ERROR reading “Failure of the activation (error 20).”
A9: we are so sorry; we used to store the lexia3 pp2000 software and diagbox v6.01 software in the same one CD, now they are separately stored into two different CD. Please download diagbox V6.01 software at: http://www.chinaautodiag.com/download/diagbox-v6.01-setup.zip and try to reinstall, if it does not work either, contact us we will ship you CD.
Q10: I install diagbox software on Windows XP3, 32BIT, but it can’t communicate with the car, besides, I install PPS software in another computer (Win XP, 32bit, SP3), I successfully active it, but can’t communicate with the car either, what’s the problem?
A10: Try to install Lexia3 software, if lexia3 software can communicate with the car. So it suggests you didn’t install diagbox software properly, or your computer system is not compatible with diagbox software, we will produce video tutorial on how to install Diagbox, please check it in the column “video”.
Q11: It can do C5 cars?
A11: It is not stable for c5 cars, you’d better not choose this for c5.
Q12: It can be updated?
A12: It is updated by CD.
Q13: I have installed it on windows 7 system, but it can not work, what is the problem?
A13: It can only be installed on XP system; you need to change another computer with XP system.
Q14:1.Is there any new car models which new lexia-3 software can do?
A14 : Yes, the Lexia-3 Citroen/Peugeot Diagnostic PP2000 adds some new cars as follows:
Peugeout Boxer III
Peugeout Boxer III minibus
Citroen Jumper III
Citroen Jumper III minibus
Q15:I have installed it on windows 7 system, but it cannot work, what is the problem?
A15:It can only be installed on XP system; you need to change another computer with XP system.
Q16:When i register, i meet the problem “the activation code is not valid (error code 11)”, what should i do?This is the error picture:
A16:For this problem, the reason is that your keygen information is wrong. Here is the screenshot of the keygen.
The number of the version information in the red frame is wrong, please change it to “LEXIA-348”, then you can register successfully.