One customer reported that Launch X431 PAD VII’s SmartLink C failed to connect at distances greater than 50 cm. Although he purchased a new SmartLink C 2.0 instead, the new VCI behaves just like the old one and got the error message “Communication failure”.
EOBDTool.co.uk engineer offered the solution below:
Please restore X431 PAD VII Elite to factory settings, perform a system upgrade, and download the software.
Reference:
Tech support:
Email: sales@eOBDTool.co.uk
WhatsApp: +86 159 7293 3706
Skype: Eobdtool.co.uk
Business Time: Monday – Friday, 8:30am – 6:00pm CST (UTC/ GMT+08:00)















