How to Solve Launch X431 PAD VII Communication Failure?

One customer reported that Launch X431 PAD VII’s SmartLink C failed to connect at distances greater than 50 cm. Although he purchased a new SmartLink C 2.0 instead, the new VCI behaves just like the old one and got the error message “Communication failure”.

launch x431 pad vii communication failure 1

 

EOBDTool.co.uk engineer offered the solution below:

Please restore X431 PAD VII Elite to factory settings, perform a system upgrade, and download the software.

Reference:

Launch X431 Download, Update and Factory Settings Reset

 

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