Two days ago, one of our customer told us Xtool X100 PAD he bought from us can not connect it remains blocked
For this, you need Update/Reflash Xtool X100 Pad Firmware:
1) Download the Xtool X-100 Pad firmware reflash file
https://mega.nz/#!7wNQCaDD!0H9VxkXnNYFbV7vmm_OPDNgXAKMmXFPDA_kFkbDckNQ
2) Paste the file on laptop desktop, connect X100 Pad with laptop
3) Contact Xtool factory technician via Teamviwer
4) They will help reflash firmware.
Hope it helps!