Some customers reported that the CGDI K2 Smart Key Tool booted up to the startup screen but then froze and became unresponsive. It failed to load the home page. This problem appeared after updating the firmware to the latest version 4.0.0.
The solution:
This problem can be solved by reflashing the firmware.
Free download CGDI K2 firmware reflash file
https://mega.nz/file/KEY03DhC#I1f2t_e1nYAOjM6f4U7DlyXrI3OctqRl-1DN0h3EA4M
How to refresh CGDI K2 firmware?
- Open “CGDIK2_Install.exe”— the tool will automatically begin installing the K2 software.
- After installation is complete, you will see the prompt: “Installation successfully.”
Troubleshooting Abnormal Situations:
If after opening “CGDIK2_Install.exe,” the tool prompts “Device not connected or driver not installed,”
Follow the steps below to operate:
- First, check whether the CGDI K2 device is properly connected to the computer:
- Open “This PC”(or “My Computer”) and check if “CGDI K2” appears under devices.
- If the device is connected properly but the error persists:
- Disconnect the K2 device.
- Run “DriverInstall.exe”
Driver Installation Procedure:
- Follow the on-screen instructions to complete the driver installation.
- After clicking “Finish,”restart your computer.
- Then, repeat steps 1 and 2 to complete the CGDI K2 Key Tool
