How to Solve Humzor NexzDAS Pro Bluetooth 9.6inch Tablet Touch Screen Doesn’t Work?

Recently, some customers gave feedback that there is something wrong with Humzor NexzDAS Pro Bluetooth 9.6inch tablet. The touch screen doesn’t work when they tap any function. Here have collected the specific problems and share the related solutions.

Customer problem 1:
I can start Humzor NexzDAS Pro, but when I tap any function in the main menu, the screen doesn’t respond and I cannot do anything. It also shows “No internet”. engineer replied:
The interface is stuck, just return to the menu desktop, then try to connect to network by hotspot.

Customer problem 2:
I want to use Humzor NexzDAS Pro Bluetooth tablet, but it stops working and always stays in the same interface with the words “Allow NexzDAS to access photos, media and files on your device?” as shown in the following figure. engineer replied:
Method 1: Remove the shell of the NexzDAS Pro device to check if the touch screen can’t be touched because the glue shell presses the power off button
Method 2: If it also failed by method 1, reset the device

If you have the same problem, try to solve it by the methods above offered. Or if you have other good suggestions, come and share with us!

Contact Info:
Whatsapp: +86-15972933706