How to Solve Vident iauto702 pro Not Authorized Problem?

I bought several sets of Vident iauto702 pro diagnostic tools. One set has no memory card data, so I download the data, it already turns on but it does not work. The serial number displays on the screen is different from the device. I get an authorization prompt “The vehicle program is not authorized. Please obtain the authorization!” as below.
vident iauto702 pro

For this problem, engineer replied:
Make sure the serial number in the application is the same as your device. Otherwise, it will prompt not authorized. Please check the serial number again and retry.

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